We do not accept returns or exchanges due to covid-19, except in limited circumstances if the item arrives damaged or if there is a missing item (only applies if there is a combined shipping). Photographs of the damaged item must be submitted as proof. As verification, photographs of the damaged items must be taken and emailed to us at instyle1987boutique@gmail.com. We have a two-day policy for extraordinary instances that qualify for returns or exchanges from the time the product(s) arrive at your address.

Please message us if you have any questions or concerns, and we will do our best to accommodate you and work with you to resolve any problems that may come with your transaction. 

**Please note that the customer is responsible for any return shipping costs. Before placing any order(s) with us, please double-check all addresses. We shall not be held liable for any packages delivered to incorrect addresses as a result of a mistake made by the customer during checkout. Please double-check all information provided throughout the checkout process because we use it. 

——FAILURE/OUT OF DATE/INCOMPLETE ADDRESS: —— 

The customer will need to file a claim with the shipping carrier. We are not liable for packages that have not been returned to us due to an incomplete or incorrect address. If we do get a box back from USPS,**Please note that the customer is responsible for any return shipping costs. Before placing any order(s) with us, please double-check all addresses. We shall not be held liable for any packages delivered to incorrect addresses as a result of a mistake made by the customer during checkout. Please double-check all information provided throughout the checkout process because we use it.

——FAILURE/OUT OF DATE/INCOMPLETE ADDRESS: ——

A claim must be filed with the shipping carrier by the consumer. We are not responsible for packages that are not returned to us because the address is incomplete or wrong. We'll let you know if we receive notifacation from USPS. Customers are responsible for all reshipment fees and costs associated with returning an item to the correct address.

Items ship from our site within 2-3 business days.

All items delivered within the USA include shipping via USPS.

Delivery times may vary based upon USPS.